ERT Backup Support

Welcome to the ERT Backup online help desk! We have a variety of services available to help you with questions regarding our service. Extensive support is available to all users.

The fastest way to find hundreds of answers to your technical questions is to search our online Knowledge Base, which is located at our FAQ. Inquiries are handled in the order in which they are received and we do our best to reply promptly during regular business hours.

For Sales and Billing Support: 1-949-387-0250 ( Monday thru Friday, 8-00 AM to 5-00 PM PST ) from within USA  You may also use the form below to send us your billing inquiries, or use the Live Chat Support (Available for most part of 24 * 7). If you are unable to reach this line for any reason, please try the Technical Support Line for sales/billing support.

For Technical Support: 1-949-387-2835 (Monday thru Friday, 8-00 AM to 5-00 PM PST or complete the form below. You may also use the Live Chat Support ( Available for most part of 24 * 7). Email support is available for most part of 24 * 7. If you are unable to reach this line for any reason, please try the Sales and Billing Support Line for technical support.

If you have screenshots or other log files describing the problem, please send them to our Tech support team at support@ERTandcompany.com